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Terms & Conditions

Welcome to RB Jewellers

By accessing or using the RB Jewellers website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any product. If you do not agree with any part of these terms, kindly refrain from using our services.

1. About RB Jewellers

RB Jewellers is a jewellery brand offering high-quality gold, silver, diamond, and customized jewellery products. Our website is designed to provide users with product information, inquiries, and purchase-related services.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Product Information & Accuracy

  • We make every effort to display accurate product descriptions, prices, and images.

  • However, slight variations in weight, design, color, or finish may occur due to photography, lighting, or craftsmanship.

  • RB Jewellers reserves the right to correct any errors or inaccuracies without prior notice.

4. Pricing & Payments

  • All prices mentioned on the website are subject to change without prior notice.

  • Gold and silver prices may vary based on market fluctuations.

  • Final billing amount will be confirmed at the time of purchase or order confirmation.

5. Orders & Confirmation

  • Placing an order on our website does not guarantee acceptance.

  • RB Jewellers reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or other unforeseen issues.

  • Order confirmation will be shared via call, message, or email.

6. Custom & Made-to-Order Jewellery

  • Customized or made-to-order jewellery is created as per customer specifications.

  • Such orders are non-refundable and non-returnable, unless there is a manufacturing defect.

  • Estimated delivery timelines may vary depending on design complexity.

7. Returns, Exchanges & Refunds

  • Return or exchange policies may differ based on the product type.

  • Any request must be raised within the specified time period after delivery.

  • Products should be unused, undamaged, and accompanied by the original invoice.

  • Making charges, taxes, and customized costs are generally non-refundable.

8. Intellectual Property Rights

All content on this website—including images, logos, designs, text, and graphics—is the exclusive property of RB Jewellers.
Unauthorized copying, reproduction, or misuse of any content is strictly prohibited.

9. User Conduct

You agree not to:

  • Misuse the website for fraudulent or illegal activities

  • Upload or share false, misleading, or harmful information

  • Attempt to gain unauthorized access to the website or its systems

10. Third-Party Links

Our website may contain links to third-party websites for additional information or services. RB Jewellers is not responsible for the content, policies, or practices of such external websites.

11. Limitation of Liability

RB Jewellers shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss arising from misuse of the website or products

  • Delays or failures caused by events beyond our control

12. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and using it responsibly.

13. Modifications to Terms

RB Jewellers reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

15. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us through the details provided on our Contact Us page.